Can Trading Standards help individual consumers?

1 – Do Trading Standards officers have the powers to force businesses to give money back to individual consumers? 2 – Do Trading Standards get involved in individual disputes between a consumer and a business? Will they help me in Continue reading Can Trading Standards help individual consumers?

Employing ex Police officers in a Trading Standards or regulatory service

In my work I regularly work with the Police – we pass each other information and we regularly do joint working. I’ve met hundreds of Police officers from multiple forces over the years. This post isn’t about bashing Police officers. Continue reading Employing ex Police officers in a Trading Standards or regulatory service

Unit pricing – comparing costs and value – part 2

I previously wrote about unit pricing here http://tradingstandardsblog.co.uk/unit-pricing-comparing-costs-and-value To summarise, unit pricing requires retailers to show how much something costs by some form of unit so that consumers can compare costs across range. Below is a photo taken at Tesco Continue reading Unit pricing – comparing costs and value – part 2

Coronavirus – can a business stay open / should we be working?

THIS ARTICLE IS NOW OUT OF DATE – KEPT PUBLIC FOR HISTORICAL VIEWING My Trading Standards department has received a large number queries which tend to fall into two categories: can a particular business stay open a business is still Continue reading Coronavirus – can a business stay open / should we be working?

Coronavirus – price increases / rip off

Retailers are increasing their prices during the corona virus outbreak – what can Trading Standards do? There is no law that says retailers cannot increase prices as and when they want. We live in a supposedly capitalist free market economy Continue reading Coronavirus – price increases / rip off

Do we need a national Trading Standards department?

In England, Scotland and Wales, Trading Standards departments are delivered via local councils. I believe there are around 200 trading standards departments. In Northern Ireland the Trading Standards department is provided by one department. Do we need a national UK Continue reading Do we need a national Trading Standards department?