1 – Do Trading Standards officers have the powers to force businesses to give money back to individual consumers? 2 – Do Trading Standards get involved in individual disputes between a consumer and a business? Will they help me in Continue reading Can Trading Standards help individual consumers?
In my work I regularly work with the Police – we pass each other information and we regularly do joint working. I’ve met hundreds of Police officers from multiple forces over the years. This post isn’t about bashing Police officers. Continue reading Employing ex Police officers in a Trading Standards or regulatory service
Often when someone makes a complaint to Trading Standards and no action is taken we often get asked why no action is being taken. Ultimately the answer comes down to money and paying for staff and associated costs. The public Continue reading What to Trading Standards HAVE to do?
Does halal/kosher food have to be labelled as such? No. However, if food is positively described as halal/kosher then it should be halal/kosher (i.e., not misleading). In order for it to be a legal requirement there would have to be Continue reading Does Halal / Kosher food have to be labelled?
I previously wrote about unit pricing here http://tradingstandardsblog.co.uk/unit-pricing-comparing-costs-and-value To summarise, unit pricing requires retailers to show how much something costs by some form of unit so that consumers can compare costs across range. Below is a photo taken at Tesco Continue reading Unit pricing – comparing costs and value – part 2
THIS ARTICLE IS NOW OUT OF DATE – KEPT PUBLIC FOR HISTORICAL VIEWING My Trading Standards department has received a large number queries which tend to fall into two categories: can a particular business stay open a business is still Continue reading Coronavirus – can a business stay open / should we be working?
Retailers are increasing their prices during the corona virus outbreak – what can Trading Standards do? There is no law that says retailers cannot increase prices as and when they want. We live in a supposedly capitalist free market economy Continue reading Coronavirus – price increases / rip off
In England, Scotland and Wales, Trading Standards departments are delivered via local councils. I believe there are around 200 trading standards departments. In Northern Ireland the Trading Standards department is provided by one department. Do we need a national UK Continue reading Do we need a national Trading Standards department?
In this post I am going to talk about Action Fraud – but seeing as this is a Trading Standards blog, I will try and discuss issues that are relevant to Trading Standards. There is some overlap in the work Continue reading Trading Standards not dealing with complaints
Most laws Trading Standards enforce are about ensuring: consumers have certain information the information consumers receive is accurate products are safe Trading Standards laws generally do not get involved in cost or value. What I mean by that is that Continue reading Unit pricing – comparing costs and value