1 – Do Trading Standards officers have the powers to force businesses to give money back to individual consumers? 2 – Do Trading Standards get involved in individual disputes between a consumer and a business? Will they help me in Continue reading Can Trading Standards help individual consumers?
THIS ARTICLE IS NOW OUT OF DATE – KEPT PUBLIC FOR HISTORICAL VIEWING My Trading Standards department has received a large number queries which tend to fall into two categories: can a particular business stay open a business is still Continue reading Coronavirus – can a business stay open / should we be working?
A very common consumer question – which goes along the lines of: I have bought an item from a shop/retailer which is faulty – I have taken it back to the shop but they tell me to go to the Continue reading Who is liable for faulty goods – the retailer or manufacturer?