1 – Do Trading Standards officers have the powers to force businesses to give money back to individual consumers? 2 – Do Trading Standards get involved in individual disputes between a consumer and a business? Will they help me in Continue reading Can Trading Standards help individual consumers?
Trading Standards are often judged by the public on the enforcement action we take – specifically criminal prosecutions. This is probably because it is one of the few things that Trading Standards do that regularly makes it into the news. Continue reading The enforcement of the law
In my previous post I mentioned that in order to make a complaint (or request advice) you will probably have to contact the Citizens Advice Consumer Service. The details of your complaint will then be passed to your local Trading Continue reading Making a complaint – properly
If you are trying to contact Trading Standards you will most likely have to contact the Citizens Advice Consumer Service who will act as the first point of contact. This often confuses members of the public who think of Citizens Continue reading Citizens Advice Consumer Service
An important question when trying to justify your existence…. I am going to look at it from the perspective of why we are important to the Council. Councils are responsible for providing a wide variety of services which benefit their Continue reading Why are Trading Standards important?
In my last post I highlighted the areas of work Trading Standards are involved in but in this post I am going to discuss what the purpose of a Trading Standards department is. This is an important issue for two Continue reading What is the purpose of a Trading Standards Department?
Some of the issues that Trading Standards deal with have been occurring for hundreds of years – for example short weights (buying something by the weight but not being given enough) or food adulteration (getting poorer quality food than what Continue reading A brief history of Trading Standards